Privacy Policy

DOB Electrical Ltd is a UK electrical contractor based in Bedfordshire. For any privacy questions, contact us on 07414 881 081 or at Hello@DOBElectrical.com.

We may collect and process the following information when you contact us, request a quote, or book a job:

• Name, address, phone number, and email address
• Property details needed to provide electrical services
• Records of the work carried out, certificates, and related communications
• Payment and invoice information where applicable
• Information submitted via our website contact forms or email

We use your personal information to:

• Provide quotes, schedule work, and deliver electrical services
• Issue certificates, invoices, and compliance documentation
• Communicate with you about appointments, safety matters, or ongoing works
• Maintain records for legal, warranty, and insurance purposes
• Improve our website and understand how visitors use it
• Measure the effectiveness of marketing campaigns, only where you have consented

We process personal data on the basis of performing our contract with you, complying with legal obligations (such as electrical safety regulations and tax record keeping), pursuing our legitimate interests (such as running a safe and efficient business), and, where required, your consent.

Our website uses a cookie consent system. When you first visit, you can choose to accept all cookies, reject non-essential cookies, or customise your preferences. These preferences are stored in your browser using local storage.

We may use:

• Strictly necessary cookies: required for the site to function and cannot be disabled.
• Analytics cookies: help us understand how visitors use our website, for example through tools like Google Analytics.
• Marketing cookies: used to measure campaign performance and tailor relevant content, for example through platforms like Meta or Facebook Ads.

You can update your cookie choices at any time by clicking "Cookie settings" in the footer.

We keep personal information only for as long as necessary for the purpose it was collected, and in line with legal, regulatory, insurance, and warranty requirements. Once no longer needed, your data is securely deleted or anonymised.

We do not sell your personal information. We may share it with trusted third parties where necessary to deliver our services or meet legal obligations, such as insurers, certification bodies, accountants, or IT providers. Any third party we use is required to keep your data secure and use it only for the agreed purpose.

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain types of processing
• Withdraw consent at any time, where processing is based on consent
• Make a complaint to the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at Hello@DOBElectrical.com or call 07414 881 081.

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. This includes secure devices, password protection, and limiting access to those who need it to carry out their work.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically.